Konrad-Zuse-Ring 23, 68163 Mannheim
+49 (0)621 45 18 01 0

Michael Veigel, CFO DocMorris

„The contrimo experts successfully supported DocMorris during the extremely delicate and significant period of stabilisation of the SAP applications. Similarly, during follow-up projects contrimo continued to be extremely reliable and completed all objectives on time and within budget. contrimo has proved to be an excellent partner for DocMorris.“

Project Description

Replacement of Microsoft Axapta software (now Dynamics AX) by SAP ERP, CRM, EWM and PI.

Within the framework of the total project contrimo was primarily responsible for the CRM solution. The implementation of further SAP systems was carried out by other consulting groups.

In April 2012 the IT solution was put in place.

Due to the great success of the CRM implementation contrimo was asked to supervise the complete SAP solution and the critical follow-on project related to the conversion of the very important central pharmaceutical numbering system (PZN8).

At a very delicate stage in the project contrimo was successful in the conversion of the PZN8 on time and within budget, and thus made an essential contribution to the stabilisation of the ERP and EWM systems – and thereby to the stability of the total project.

Project Services

contrimo provided the following services within the framework of the total project:

  • Project planning
  • Definition of subordinate targets
  • Resource management
  • Risk management
  • Status reporting / supervision
  • Change request management
  • Definition und co-ordination of work packages
  • Reassessment of the specification requirements
  • Integrated Scanner / OCR solution
  • e-mail integration: Accounting / Customer Service
  • Integration of Output Management // Stream Serve
  • DMS Integration into CRM / ERP / EWM
  • Integration external Systems into Order Management & Master Data Management
  • CRM Marketing processes
  • Sales processes CRM und ERP
  • Pricing in CRM and ERP
  • Sales & accounting documents
  • Customer Service processes: CRM / ERP
  • Purchasing processes in ERP
  • Master-Data-Management: CRM / ERP / EWM
  • eCommerce: WebShop / SAP Jco
  • Address validation & corrections: RFC
  • Validation of bank details: RFC
  • Credit status review: HTTPS
  • Pharmaceutical Service: HTTPS
  • Package delivery tracking: HTTP
  • UI-enhancement: CRM WebUI, SapGui, WebDynpro
  • Data transfer between CRM / ERP / eWM
  • Optimisation of Status Management
  • Coupon Management
  • Discount Management
  • FI-CA Integration
  • Coaching & Transfer of Know-how
  • Data bank performance
  • System dimensioning
  • Setting system parameters
  • Application Performance
  • System connectivity
  • Load Balancing

About DocMorris

DocMorris is the largest mail order pharmacy in Europe. It also operates local pharmacies in Germany, Ireland, Sweden and Italy.