The existing e-commerce platform SAP WebChannel was replaced by SAP Hybris Commerce for the rollout into additional countries.
In this regard, the SAP Hybris e-commerce solution based on the already existing function modules should be integrated in SAP CRM and SAP ERP.
The SAP CRM system is the leading system for customer master data and the authentication of customers in SAP Hybris Commerce.
The SAP ERP system is the leading system for the material master, volume contracts and orders.
The order creation was carried out based on the scenario of Asynchronous Order Management (AOM).
The SAP standard ALE integration was extended by customer-specific fields for the exchange of configurable materials.
We successfully supported our customer during the project with the following actions: